Quality of Care

Nursing Home Surveys by the Kentucky Office of Inspector General
The Office of Inspector General, Division of Health Care Facilities and Services, investigates complaints about nursing facilities. They will also conduct an annual survey in each facility. Extended surveys will be conducted if the standard survey in...

Using Nursing Home Staff to Solve Problems in the Nursing Home
Nursing home staff can help solve some of the problems within a nursing home.

Nursing home residents and their advocates, as a general rule, should always try to solve any problems with the facility by talking to the person who has...

Solving Nursing Home Problems-Sources Outside the Facility that Can Help
If you cannot solve the problems by working with nursing home staff, you can make a complaint directly to the Office of Inspector General. You can also make a complaint through a third party like an Ombudsman. See below for more information about the...