Library

Utility Shutoffs and Disconnections in Kentucky

Who makes the rules for utility companies?Utility companies are called "public" because they serve the public, but they are private corporations or cooperatives.In Kentucky, most of the electric, gas, telephone, and water utility companies and districts, including Rural Electric and Telephone Cooperatives, are subject to the rules of the Public Service Commission (PSC). more...

What To Do If Your Landlord Terminates or Reduces Your Utility Services

***PLEASE READ BEFORE USING THIS DOCUMENT***The following document ONLY applies to jurisdictions in Kentucky that have enacted the Uniform Residential Landlord Tenant Act. These jurisdictions are: Barbourville, Bellevue, Bromley, Covington, Dayton, Florence, Lexington-Fayette County, Georgetown, Louisville-Jefferson County, Ludlow, Melbourne, Newport, Oldham County, Pulaski County, Shelbyville, Silver Grove, Southgate, Taylor Mill and Woodlawn. more...

What To Do If Your Utilities Have Been Shut Off

Why? If a utility, the phone, or the cable has been shut off, first call the company. There are many reasons why a service might have been disconnected: You may not have received a bill in the mail. The company is discontinuing its service because you have not paid the bill. This might be the fault of the company or the mail, but either way the company does not excuse the mistake. You may have just forgotten to pay the bill. more...

Pages